AP Heritage Interiors Pty Ltd
ABN 77685193346
1/30 Maddox Street
Alexandria NSW 2015
Australia

Privacy Policy

This Privacy Policy outlines the privacy practices of AP Heritage Interiors Pty Ltd (“AP Heritage Interiors”, “we”, “our” or “us”).

AP Heritage Interiors is committed to respecting and protecting the privacy of our clients, business partners and all individuals who engage with us.

This Privacy Policy has been developed to comply with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). It also complies with the Spam Act 2003 and any other applicable Australian privacy legislation.

By using our website, visiting our showroom, requesting a quotation or purchasing our products or services, you acknowledge and accept the practices described in this Privacy Policy.

The information we collect

AP Heritage Interiors may collect personal information necessary to provide our products and services. Failure to provide complete or accurate information may prevent us from processing your enquiry or fulfilling your order.

The information we may collect includes:

• Name
• Occupation or business title
• Company name
• Postal address
• Delivery address
• Email address
• Telephone or mobile number
• Other identifying information
• Social media details
• Project information, including architectural plans, drawings and design preferences
• Banking or payment information where required for invoicing and payment processing
• Areas of interest relating to our products and services
• Information arising from communications between you and AP Heritage Interiors
• Website usage information, including IP address, browser type, pages visited, date and time of access and information downloaded

Using and disclosing your personal information

We collect, use and disclose personal information only for legitimate business purposes, including:

• Responding to enquiries
• Preparing quotations
• Providing design consultations
• Preparing layouts and technical drawings
• Processing orders
• Arranging manufacturing with our Italian suppliers
• Coordinating deliveries and installations
• Managing customer accounts
• Providing warranty and after-sales support
• Improving our products and services
• Providing information about new collections, events and promotions where you have agreed to receive marketing communications

We will not sell, rent or trade your personal information.

We may disclose personal information where necessary to:

• Italian manufacturers
• Freight and logistics providers
• Installation contractors
• Stone fabricators
• Appliance suppliers
• Professional advisers
• IT service providers
• Government authorities where required by law

Personal information will not be disclosed for any other purpose without your consent unless required or authorised by law.

International disclosure

As AP Heritage Interiors imports products directly from Italy, certain project information may be shared with our overseas manufacturing partners solely for the purposes of:

• manufacturing products
• preparing shop drawings
• production scheduling
• quality control
• warranty support

We take reasonable steps to ensure overseas suppliers handle your personal information appropriately.

Use of aggregate data

We may collect non-identifiable statistical information to improve our website, products and services.

This information may include:

• browser type
• operating system
• device information
• IP address
• pages visited
• time spent on our website

This information cannot be used to personally identify you.

Cookies

Our website uses cookies to improve functionality and enhance your browsing experience.

Cookies help us understand how visitors use our website and allow us to improve our content, products and services.

If you prefer not to use cookies, most internet browsers allow you to disable them through your browser settings.

Marketing communications

From time to time, AP Heritage Interiors may send information regarding:

• new product collections
• showroom events
• design inspiration
• promotions
• industry news

These communications may be sent by:

• email
• SMS
• telephone
• social media
• other electronic means

You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Security

AP Heritage Interiors takes reasonable precautions to protect your personal information from:

• misuse
• loss
• unauthorised access
• modification
• disclosure

While we take reasonable steps to secure information transmitted via the internet, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

Third-party websites

Our website may contain links to third-party websites.

AP Heritage Interiors is not responsible for the privacy practices or content of external websites.

Access and correction

You may request access to the personal information we hold about you or request that inaccurate information be corrected.

To make a request, please contact us using the details below.

Changes to this Privacy Policy

AP Heritage Interiors may review and update this Privacy Policy from time to time to reflect changes in legislation or our business practices.

The most current version will always be available on our website.

Contact Us

AP Heritage Interiors Pty Ltd

📍 1/30 Maddox Street
Alexandria NSW 2015

📧 info@apheritageinteriors.com.au

🌐 www.apheritageinteriors.com.au

If you have any questions regarding this Privacy Policy or wish to access or correct your personal information, please contact us.